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Showing posts with label Roy and Son Trucking. Show all posts
Showing posts with label Roy and Son Trucking. Show all posts

29 July, 2014

Shipping From the States - Five Years On

This post is a result from a comment by Eddy, this morning, asking if the info from a post of mine (Shipping from the States) from April 7, 2009 was still good.

As you might guess, there's a 'yes' and 'no' answer. Some things are still good, some have changed.

Currently, I use Easy Shipping to Belize, LLC for all my shipments from the States to Belize. There's two reasons I changed over to them. One, They are in Florida. California started collecting sales tax on items delivered in California - even if they were to be shipped somewhere else. Since I don't live in California, I saw no reason to pay California sales tax on items I purchased that were delivered to California-based shippers, and Second, Easy Shipping to Belize ships monthly to Belize. Their contact info is:

Amado Mena and Cherry Cadle
Easy Shipping To Belize, LLC
18340 Robinson Avenue,
Port Charlotte, Florida 33948
941-255-1031 (Office)
941-740-2576 (Cell)
501-620-5718 (Belize)email is: easyshippingtobelize@hotmail.com.

Cherry is the person who you generally email or talk to on the phone. Amado, shuttles between Florida and Belize. He does the deliveries here in Belize.

So, having said that, I skim through the previous posting on shipping and keep things as current as I know.

The first two ship by weight (more or less - as much as you can figure this stuff out.). They both are their own customs brokers as well.

The thing that's nice about Easy Shipping, Marage, and Roy, is that they all deliver directly to your door. Sterling has a warehouse over at Central Farm in Cayo where you have to go to pick up your goods.
Others, you have to go to the Port Authority in Belize City to pick up your stuff. That's worth doing once, just to have the experience. It's a trip. Or avoid it and keep your sanity.

1. Marage Shipping and Trucking Service
3720 South Normandie Avenue, Apt. #3
Los Angeles, CA 90007
USA
323-304-8774
Email: marage@corozal.bz (either for Clifford, Darla, or their son, Brinston)
Website: http://corozal.bz/marage/index/en
I've used Marage Shipping quite a bit. They come down quite frequently, by truck from LA to Houston then by ocean container to Belize, and/or by truck to Belize from LA. They act as their own customs broker.
2. Roy and Son Trucking
2620 West View Street
Los Angeles, CA 90016
USA
Nena Pascascio in LA: 323-732-0376 npascascio@yahoo.com
Roy Pascascio's cell phone in Belize: 621-9353
Both Doug, my neighbor and I have used Roy and Son. Doug more than I have. They don't seem to ship as frequently as Marage. They used to ship by truck to Houston to a container ship to Belize. I think most of the companies truck stuff over to Florida and load onto a ship (Hyde Shipping) there. Roy also is his own customs broker.
The last ships by size. I'm not sure if Sterling is their own customs broker or not.

3. Sterling Freight Systems
SFS
Energy Freight Systems
14310 Interdrive East
Suite 300
Houston, TX 77032 USA
Fax: 011-501-824-2325 (Belize)
Tel: 011-501-824-2496
Cell: 011-501-601-8479
Email Dan Roth, Operations: d.roth@sterlingfreight.com
Website: http://www.sterlingfreight.com
Doug has used Sterling to ship a large generator (350 lbs). I haven't used them.
Each district seems to have shippers located in and/or catering to that district. I can't speak to them, as I've never dealt with them. Again, I would recommend you check with other folks in the areas of Belize you are moving to, to see who they recommend.

Hope this helps.

24 January, 2013

Oh, The Joy of It All

Living outside of the US presents challenges and opportunities. Lots of opportunities and even more challenges, such as the following exchange with Tiger Direct (http://www.tigerdirect.com).

About a week ago, I had made a purchase through Tiger Direct. I was able to complete the purchasing process with minimal problems - mostly me forgetting to enter some item regarding my credit card correctly, in short, the usual. It was shipped the following day and received shortly after by Nena, at Roy and Sons Trucking, the shipping agent we have used almost exclusively since we moved down here about six years ago.

I wanted to make another purchase a few days later, so I went online with Tiger Direct once again, expecting the same easy process. That was in the morning. I checked back with them the following day or so later as I had not received a notice of shipping as I did with the earlier purchase.

When I went to the customer service page of their website, I entered the order number and received a message that this order had been placed on hold and that I should call an 800 number (actually an 888 number - same difference) as "they may require additional information to finish processing and shipping" the item.

So, just this morning, I spent the better part of an hour-and-half on the phone, on hold, with Tiger Direct. I was trying to find out why a hold had been placed on an online purchase I was making or that is, trying to make.

I spoke to a young man (Christopher) who placed me on hold initially so he could check the messages related to this order. After three or four minutes, he was back on with me. They were concerned that I was having the item shipped to a third party and that the third party was a shipping company.

On hold again, and again, more questions... How old I was, and could I call them from some phone number I had never heard of. I gave Chris my age and told him I was unfamiliar with that phone number.

Once again, on hold. Then, could I call them from a phone number that we hadn't had since before we moved down here to Belize. "No, can't do that one either." I answered.

Back on hold. Ok, next effort... They could ship to the address of record for the credit card company (basically, our permanent state-side address), and I would personally have to sign for it. I told Chris that I was sorry, but I couldn't do either one. I did get to thinking the next time I was on hold, that even if I could, when was the last time a FedEx or UPS driver actually checked an ID to make sure the person signing for the delivery was who they signed as.

This time, Chris wanted the customer service number from the back of the credit card. I gave it to him. He explained that he was going to try to talk to them so that he could release the purchase. I was then  back on hold, but not before I explained to Chris that we actually lived in Belize, but that we had US bank accounts and US credit cards that we have had for twenty-some years, and it wasn't like I was trying to steal thousands of dollars. I merely wanted to purchase a refurbished laptop that was on sale for less than $400.00 US.

Guess what? Back on hold. By now, we're passing the hour-and-a-half mark. I had impressed myself with how well my temper was staying in check and that Chris really seemed to be going the extra mile to help me instead of just blowing off another disgruntled customer.

Eventually Chris came back on the phone. During the interim, I had become so worried that my phone's battery was going to run out, I asked Dianna to fetch my charger, which I plugged in and hooked to the phone all without losing the connection.

As Chris started speaking, I was sure he was going to say something about they were sorry, but they'd be unable to process the purchase. Instead he said the purchase was approved and that it would ship today. Wow. I was impressed.

I asked him if his conversation with the credit card customer service folks had cleared things. He said no, that they had never answered. I laughed out loud and told him that was really good customer service on their part.

I thanked him for his help and for going the extra distance with us to complete our purchase. Chris wished us a good day, and we hung up. Miracles do happen now and then. Not very often, dealing with international intertubes purchases and shipping , but now and then. It's nice when it does.

All just part of the adventure of living in paradise.

16 April, 2010

And It's Quiet Too!

Why, just the past few days we were anticipating starting up with the construction again. As a matter of fact, Monday evening, Roy (of Roy and Son Shipping) called and said he would be stopping by Tuesday with some packages for us.

Woohoo! That means our pool pump motor is in. Yay! Just in the nick of time too. So, Tuesday, I just assumed Roy would be by here in the morning as we were planning to go to the Friendship Luncheon at the Purple Toucan that afternoon.

Well, morning came and went, so did the afternoon. We didn't go to the luncheon, figuring it would be easier to wait for Roy here than leave a party and beat feet back here in a timely manner. So we waited.

Roy finally showed up about at about 5:30 PM that evening. We off-loaded our goodies, paid Roy and went upstairs to relax for the evening. I was going to worry about putting the pump back together in the morning.

Here's a picture of the pump motor (the white box). The other boxes have split bamboo roll-up shades for our front and back porches and a small one with two boxes of .
Boxes Hot Off the Truck
Just when you think all's well, all might not be well. As I was opening the box containing the motor, I noticed the formed styrofoam packing for the motor was pretty well exploded into several large pieces for each end with a lot of small bits of styrofoam migrating all over the place.

Looks like somebody might have dropped the motor. Oh, no. Let's hope not.
Brand New Pump
[Oops! I did leave it as a cliff-hanger, didn't I? Here's the rest of the story. I don't know what happened to the post. I do too, now that I think about it. We lost current... ergo, lost story.  - d]

So, as I vacuumed off the little Styrofoam bits and pieces from the motor, I initially thought the exposed shaft was bent. Turned out it was simply a plastic cap protecting the threads that was bent over. Whew! I spun the shaft by hand and it turned very smoothly.

Well, nothing for it but to chance it. I went ahead and stripped the power cable off the old motor, cleaned up and soldered the leads and hooked it to the motor. Next came assembling the motor to the pump itself. This went smoothly until the very end. Of course. I had a part, a white plastic flange sort of thing that could fit frontwards or backwards on two different housings. And naturally, the instructions that I had downloaded from the Intertubes didn't even have a picture of it, much less describe the part.

I tried it on one housing. No. I couldn't even get the motor close enough to the pump body to use the six bolts to draw it together. Alright. Let's try the other housing. Same sort of result. Wait a minute. I just noticed some really tiny and really faint lettering on the flange: 'this side goes out' or something to that effect. I flipped the flange around, slipped in on the second housing and, viola! It all went together like, ummm... smoothly.

That was it. Now it was a matter of carrying it down to the pump house and hooking up the plumbing, priming the pump, plugging it in, and calling for Dianna to come witness the miracle of a once-again functioning pool pump.

I flipped the switch, and immediately - it worked! And quietly too. Much better than the screech we had as the old motor was self-destructing.

Now, several days later, the pool is almost completely clear, it's blue again, and we spent three hours in it yesterday. We've invited Doug and Twyla for pool time today, so it's pretty much good to go for the hot time of year. Hooray!

PS - We also have the bamboo shades up and in place on the front and back porches. They are definitely doing their part to keep things cool in the house. All we need now is workers on the guest house and the bulkhead and we'll be good to go.

13 April, 2010

In A Momentum Gathering Mode

Yesterday, while we were still recovering from our adventure to the Don Quixote in Consjeo Shores, we looked out our window and saw Joe, the electrician - a day sooner than we thought he'd show up. A good omen for sure.
The Apprentice Doing Some Wiring
In short order, we had some working outlets in the guesthouse.
Joe Putting Panel Cover On
Joe and his apprentice (I'm remiss in that I missed his name) installed three outlets in the guesthouse, breakers in the panel and hooked the whole thing up.

After getting the guesthouse all wired up, we all headed for the main house to hook up the current to the central power panel.
Joe Hooking Up the Other End
 As you can see above, our utility room is just a tad crowded - mostly with stuff intended for the guesthouse. It'll be nice to be able to reclaim some space... eventually.

Then, just to make sure, we headed back down to the guesthouse where I plugged my tester into each outlet - just to make sure. Success! It all works just like it's supposed to.
It's Live! It's Live! 
Now, the only thing that would make today perfect is if Isidoro's crew showed up to begin constructing scaffolding to begin plastering. I talked to Isidoro yesterday morning and he said that he was finishing a project in Consejo and would have some workers here today. Here we are passing 9:30 AM, and guess what?
---------------------------------------------------------------
The other pleasant surprise was a phone call last night from Roy of Roy and Son Shipping. He'll be here sometime today with a bunch of stuff for us. I really, really hope one of those things is a pump motor for the pool.
---------------------------------------------------------------
Before I forget, Tanya, of the Don Quixote, turned me on to a very large container of calcium hypochlorite, that they use in the hotel's pool. It's much more economical than buying HTH brand of the same stuff. They've been getting it at Prosser's in Belize City. I stopped at Prosser's in Corozal and they're checking for me to see if they can get it up here to save a trip to BC. I'll let you know what I find out.
---------------------------------------------------------------
A bit more on the momentum gathering, since I still have the floor...

Robert, the new owner of the several lots between us and Doug and Twyla is moving ahead with making the lots look presentable for selling, chopping them so they're less intimidating to folks who might be interested. He's also chopping the area of the lots next to the canal where the spoils from the cleanup done three years ago were placed.
 Part of the Neighborhood
At the time, they were too wet to do anything with. Now they can be spread out on the properties (helping with filling of the lots) and also accomplishing some of the goals of improvements on the canal.
 Looking To the Canal Mouth
Our view is really changing. It certainly seems like we don't live 'backabush' any more.
---------------------------------------------------------------
 And, finally, (no I'm not calling it a 'grab bag' cause I like this other title) here's some shots I took on the walk this morning with the girls:
Pretty Tree
This tree, which is in full bloom with the most amazing light purple/pink flowers, is about 25-30 feet tall. It's located just behind Corozal Bay Resort on a vacant lot. the clusters of flowers make it look a lot like a super-sized hydrangea. Doesn't seem to be much., if any, smell associated with it.
Class Is In Session
A favorite of mine is snapping the pelicans. This time, right at their favorite moorage, it just looked like there might be some instruction going on. Maybe on formation flying, since they still seem to have problems with that.

And the last thing. This photo I couldn't resist after Twyla called my attention to it. A great little garden in a central neighborhood of Corozal.
Hanging Boc Choy
We're not really sure if it was boc choy or not - kinda looked that way, all hanging out to dry. Just too good an opportunity to pass up.

07 April, 2009

Shipping from the States

Here's some information that I just assumed I'd mentioned previously. I don't think I have as it turns out.

Thanks to Wilma's question, for prompting me.

There's three that I can recommend.

The first two ship by weight (more or less - as much as you can figure this stuff out.). They both are their own customs brokers as well.

1. Marage Shipping and Trucking Service
3720 South Normandie Avenue, Apt. #3
Los Angeles, CA 90007
USA
323-304-8774
Email: marage@corozal.bz (either for Clifford, Darla, or their son, Brinston)
Website: http://corozal.bz/marage/index/en
I've used Marage Shipping quite a bit. They come down quite frequently, by truck from LA to Houston then by ocean container to Belize, and/or by truck to Belize from LA. They act as their own customs broker.
2. Roy and Son Trucking
2620 West View Street
Los Angeles, CA 90016
USA
Nena Pascascio in LA: 323-732-0376 npascascio@yahoo.com
Roy Pascascio's cell phone in Belize: 621-9353
Both Doug, my neighbor and I have used Roy and Son. Doug more than I have. They don't seem to ship as frequently as Marage. They ship by truck to Houston to a container ship to Belize. Roy also is his own customs broker.
The last ships by size. I'm not sure if Sterling is their own customs broker or not.

3. Sterling Freight Systems
SFS
Energy Freight Systems
14310 Interdrive East
Suite 300
Houston, TX 77032 USA
Fax: 011-501-824-2325 (Belize)
Tel: 011-501-824-2496
Cell: 011-501-601-8479
Email Dan Roth, Operations: d.roth@sterlingfreight.com
Website: http://www.sterlingfreight.com
Doug has used Sterling to ship a large generator (350 lbs). I haven't used them.
I know there's other shipping companies that seem to have contacts in other parts of Belize, so I would recommend you check with other folks in the areas of Belize you are moving to, to see who they recommend.

Hope this helps.
Cheers,
Dave

24 July, 2007

Busy, Busy, Busy

Yesterday was one of the busiest we've had since moving to Belize. The day started off with us jumping into the Isuzu and heading off down the highway to Orange Walk. Our plan was to find somewhere along the way to have breakfast, then get to San Sing's motorcycle shop and see if he had the part I needed to get the scooter running again. After that, we thought we might try to find the People's Store in Orange Walk. That was about the extent of our thinking.

Canadian Bob had pointed out a restaurant on the outskirts of Orange Walk as being a nice place to eat. I thought we might have breakfast there, but as we pulled into their parking lot it became immediately obvious they weren't open. We decided to cruise on through Orange Walk to San Sings - take care of the primary task, then we could worry about everything else after that.

Naturally, I overshot San Sing's. As we turned around, it looked as though they might not be open. The only clue from that side of the building was that there were a couple of vehicles parked there that I had not seen when I was there on Saturday. As we swung around to the far side, the garage doors were open, and I could see a couple of folks crouching over a dismantled scooter inside.

We pulled up. I grabbed the broken part and went into the shop. After exchanging morning greetings, I asked if they might have this part. Both men looked at it, mumbled a bit, and one asked if it was for a Honda? I answered in the affirmative. About that time, the other mechanic got up and ambled over to some storage shelves. I wasn't sure if he was looking for my part or something for the scooter they were working on.

At last he came back with the part I needed. Price: $47BZ. I paid them for it and we left. A somewhat abrupt end to the conversation, but that was all the conversation that was needed.

We were still looking for a place for breakfast. As we turn back onto the main road from San Sings, we were just passing Landy's Hardware as I remembered I needed to get a new filter for our Rotoplas cistern, so we pulled in there. I found a sales girl who pointed me to the filter locations. Of course, there were several different sizes and shapes... I hadn't dismantled the old filter, so I had to rely on a picture on the box to find what I hoped was the right filter.

But there were two different boxes. Both looked to me like the same filter but, since everything was in Spanish, I couldn't be sure. She took the two boxes and went off to find the answer. After a couple of minutes, she was back - they were the same product, just one newer than the other.

I had already lost Dianna in the store. After paying for the filter ($23BZ), I went out to the vehicle - no Dianna. So, I went back in. I should have known... there she was, immersed in looking at housewares. She reminded me she needed to find a wedding gift. I had completely forgotten.

Breakfast was still a gnawing necessity, so it really wasn't too hard to pull her away from Landy's. But, as we were leaving Landy's we decided to stop across the road at a business named Santiago Castillo to see what they did or had to offer. On a previous visit, a sales person at Landy's told us we could shop there.

Entering the Santiago Castillo compound, we weren't sure if they were a business or a government agency - a nice new and modern-looking building surrounded by a eight-foot security fence, complete with a guard house at the gate. After parking in their clean, paved parking lot, we approached the front door where we were met with a sign: "Press buzzer for admittance". What was this place?
After we got in the front door, we were still in the dark. We were in a lobby sort of area, with three or four uniformed staff behind computers at a low counter, a glassed-in Cashier's area, and no other sign at all of what this place was about.

We were about ready to turn around and get out before we got in trouble, when a very friendly young man came into the room and asked if he could help us. I answered that he could and asked what they did there? He smiled hugely and said this was a popular shopping place for Americans and that we were welcome.

Still having no idea what we would shop for at this place, he offered to let us look through a catalog, which we started to do. At about the same time he introduced us to Patricia, one of the staff at the computer terminals. She offered to show us around the warehouse. Ok, we said, as she escorted us behind the counter and through a doorway into the warehouse.

As we began walking through the warehouse, it finally dawned on us what this place was. It was sort of like a mini-Costco, selling case-lots of toilet paper, cleaning stuff, foods, and some hardware items. Ah-ha! Now we had it. As we walked around looking at everything, we asked Patricia about the business, and yes, it was similar to Costco, but on a slightly smaller scale and without the membership fees. They did sell mostly wholesale to businesses, but did sell also to individuals, still mostly in case lots. We found a huge box of clumping kitty litter that we asked if we could buy that. We could. Patricia put it on the floor and asked one of the warehouse men to bring it up front for us.

About this time, she mentioned that their store downtown sold everything in the warehouse but at retail and in single quantities. That was the People's Store. More of the puzzle was falling into place. We asked where it was located as Nigel and Jenni had told us of People's but we still hadn't found it.

After we got back out to the sales area in front, Patricia rang up our litter purchase. Well, that's too easy a description. She entered a lot of keystrokes into the computer, asked my name and what town we lived in, and printed out three sheets of paper. After shuffling them into order, she proceeded to stamp each sheet with it's own stamp in large capital letters: "CUSTOMER COPY", in red - "OFFICE COPY", and "WAREHOUSE COPY". Then, she stamped each sheet with another stamp that had the company name and "PAID" on it. She initialled each of these stamps. Then, each sheet was stamped with a red stamp that said: "S C Ltd. CASH SALE". She then stapled the three sheets together, handed them to me and directed me to go over the the glassed-in Cashier's booth to pay for our purchase.

At the Cashier's booth, I handed the young uniformed lady my three copies. She made several ledger entries, a couple of computer entries and took my money. After filling out a receipt form, which said they had received $26.99BZ from me, and stapling this form to the original three, she gave me my change... and, the four forms, all neatly stapled together.

We picked up our big box of litter, and saying goodbye to everyone who had helped us, we went back out to our Isuzu. I couldn't help but wonder later, just how bad we had screwed things up at Santiago Castillo since we had the warehouse, office, and customer copies of the invoice, and the receipt. It was amazing how much bureaucracy there is just in a simple kitty litter purchase.

We cruised on to the southern edge of Orange Walk still looking for breakfast. At last we found a restaurant, the Sit and Dine Restaurant, where we had a nice two-egg breakfast.

After breakfast, we headed back into town, circling around the square, where we finally found the People's Store. After parking, we went in and did some shopping for laundry detergent, a wedding gift, etc., in short, the usual. As we finished loading our purchases into the Isuzu, my cell phone rang.

It was Roy Pascascio, of Roy and Son Trucking, saying he had most of our boxes and was planning to deliver them to us later in the afternoon. Hoo Haw! Our stuff was going to arrive from the states! Yippie!!!

After that, we headed back toward Corozal Town with a bit more focus than we would have normally.

Arriving at the house, we unloaded the vehicle, and I decided since it was around 12:30 PM, that I probably should get some 2x4's to put down on the floor of Tony's meat shop, so we could store our stuff and not have to worry about getting water in it from seepage under the door.

I called the lumberyard, appropriately named "the Lumba Yaad" asked if they closed for lunch - they did till 1 PM, and if I could get some 6' 2x4's - I could, so I headed into Corozal to do that.

I wasn't exactly sure where the Lumba Yaad actually was located, and figured I'd use the time before 1PM to find them. I did, at about 5 till.

Of course, this being Belize, I waited till about 1:15 PM, and still no one showed to reopen the Lumba Yaad, I decided to head to the Post Office, to mail a refund check from Comcast to our bank in Olympia (It cost $0.60BZ), to check the mail at our and Tony's mailbox, get some cash to pay for the lumba, and stop at the Doctor's to have him look at my finger, which had decided to look like I had whacked it with a hammer (I hadn't, but that didn't seem to bother the finger - it was doing its thing), and get back to pick up the wood.

I did the post office thing, cruised by the Doctor's office (at Evergreen Pharmacy) - they were closed till 3 PM, so that was a bust, got cash and made it back to the Lumba Yaad by about 1:40 PM. They had reopened and I got my lumba. 12 - 6' dimensional 2"x4" pieces of mahogany. Can you believe it? These things weigh a ton and are full 2" x 4" cut. The twelve pieces cost me $84BZ. I had envisioned just leaving the wood for Tony to use in his smoker after we moved our stored items to our own house. But with that quality wood and the cost - no way! I'm keeping it.

I got back to the house about 2:15 PM. I had to drive with the tail down and the spare tire carrier opened, so I drove all the way back with the emergency flashers flashing, for all the good that would have done. I put the wood on the floor in Tony's meat house and went to wait for Roy to show up.

A little later, Paul came over. Plying him with beer (we had to twist his arm) he told us he had actually gotten his boat into the water and it ran - all good signs. He was planning a trip over to the far side of the Cerros Peninsula to visit Donna and Enrique's resort and we were invited. Not sure what day that was going to happen yet, but soon.

Paul stayed till about 6:20 PM, still no Roy. I called Roy on his cell phone a couple of times to check his progress. He had been delayed by very heavy rain down in Belize City and was heading our way.

Roy and his crew arrived about 7:45 PM. I met them out on the highway. He was concerned that his truck (about a 24' single axle job) would get bogged down. I assured him the soil was solid enough to support whatever he had and he came in.

Backing up to the meat house, Roy and his crew off-loaded all 88 pieces. Some boxes looked a little dented, but overall, everything looked to be in good condition. Keep your fingers crossed. After thanking Roy profusely, they left to head into Corozal, and we went in the house, showered and