|Our ShurFlo 12VDC Pump|
They did and provided several suggestions. They told me my solar panel creates about 20.5 VDC, so that's good, and that I definitely want to use the controller to limit the voltage to 12 VDC for the pump. A cursory examination couldn't find anything wrong with the pump other than that it wasn't working.
After their visit, I posted on Facebook looking for someone in the Corozal/Orange Walk area that did rewinding of electrical motors. Eric Burson, from Progresso, suggested I go to Albert's electrical shop, next door to Paso's Battery store, just off San Andres.
|Broken Pump Switch Assembly|
I came back home with the pump and proceeded to go through the material I had printed out about the pump.
Low and behold, there were five different service kits for the pump. Who knew? I assumed with something that small that I would just be replacing the whole thing.
|Kits and Exploded View|
The kits ranged from the switch front end to the diaphragm assemblies, the back end of that, and finally the motor itself.
Wow! So, I figured, based on what Albert showed me, that I needed at least the #1 service kit. Now to find someone who would sell it to me.
I went and looked at AltE.com's website - briefly, but saw nothing that mentioned parts, or the like. I then went to ShurFlo.com and found that they don't sell anything to consumers directly, but they did have a list of vendors. I copied down three of them.
The first one I called (on Skype, so it's really cheap to call), said they only dealt with agricultural pumps, 150 psi and up. I tried the next one - they only dealt with other vendors, sort of a wholesaler's wholesaler. I tried the third one. Nope, they only dealt with janitorial type stuff.
At the end of my rope, I called ShurFlo (that all three vendors had recommended I call). No. They very definitely don't deal with the public in any sort of retail fashion. They did suggest I see their list of vendors. I told them I had done that and all their vendors said to call them (I'm getting nowhere fast). ShurFlo had no other ideas.
Now, I really am at the end of my rope. In desperation, I called AltE to see if they had any ideas besides buying a new pump. I reached AltE's Customer Service. That was the wrong place. They transferred me to Technical Support.
I explained what pump I had and that I was trying to find someone to sell me a service kit for it. He said that they had a couple of kits for it on hand. So, we traded stock numbers and serial numbers for a while, and finally, we came up with a match. A service kit that covered the whole front end of the pump without the motor.
|Pump Exploded View|
I told him that would do, how much? I expected it to be about the same price as the whole pump was to start with, but happily found out it's only $25.00 US and change, plus $10 shipping to Florida to You Have Mail, who will ship it down here to Belize for me.
Ordering it was a piece of cake. It should be delivered to You Have Mail on Monday, and probably will be in my grubby mitts by Friday. Double wow!
So, hopefully, by next weekend I should be ready to set it all up again and try it out. I should have called AltE first, but strangely, they didn't have any info that I saw on their website about parts. Weird, huh?